----------------------------------------------------------------------------- PROBLEM: Your document has been translated into quoted-printable. Quoted-printable is a deliberately stupid solution to a nonexistent problem as an attempt by Netscape and Microsoft to press out competing e-mail programs. Even in the unlikely case that there would be one or two weird characters in your e-mail, that is no excuse for completely messing up the rest of the e-mail as quoted printable does. I find that I am constantly restoring quoted-printable messages to be able to forward them, add them into a web page, etcetera. The solution is not to mess up the text in the first place. SOLUTION 1: In Microsoft Express, there is a drop-down box in the middle of the toolbars that allows you select to send plain text. Ignore Microsoft whining that this does not help them pursue monopolies; they have already been convicted of that in federal court. SOLUTION 2: In Netscape 6, go into "Edit / Preferences / Mail & Newsgroups (click on the +, if any)", then select "Message Composition" and make sure that quoted-printable is NOT selected. Also select "Send Format" and make sure messages are converted to plain text. SOLUTION 3: In Netscape 4, go into "Edit / Preferences / Mail & Newsgroups (click on the +, if any)", then select "Messages" and select that messages with 8 bit characters are send "As is". Also select "Formatting" and select both to "use the plain text editor" and to "convert messages into plain text". SOLUTION 4: If your program is not on the list, contact me by phone. -----------------------------------------------------------------------------